Welcome to Tiliwah ("Tiliwah," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy applies to Tiliwah’s website, mobile applications, and related services, collectively referred to as the "Services."
By using Tiliwah, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create an account or join our waitlist, we may collect information such as your name, email address, username, profile picture, and login credentials. Passwords are handled through secure authentication systems and are not stored in plain text.
User Content
Tiliwah allows users to upload, share, and interact with Quranic recitations and related content. This may include audio, video, posts, comments, profile information, likes, follows, and other interactions.
Device and Usage Information
We may automatically collect device type, operating system, app version, IP address, general location information, crash reports, diagnostic data, pages viewed, features used, and interaction activity.
2. How We Use Information
We use information to provide, maintain, secure, and improve Tiliwah. This includes creating and managing accounts, enabling content sharing, personalizing your experience, improving app performance, responding to support requests, sending service updates, detecting misuse, and complying with legal obligations.
3. Content You Share
Content you upload or post may be visible to other users depending on how the Services are designed and your available privacy settings. Please use care when sharing content publicly. You are responsible for the content you choose to upload or share.
4. Analytics and Third-Party Services
We may use trusted third-party service providers to help operate Tiliwah, including hosting, cloud storage, authentication, analytics, crash reporting, email delivery, and push notification services. These providers may process information only as needed to provide services to us.
5. AI and Recommendation Systems
Tiliwah may use automated systems, recommendations, or AI-assisted features to improve the user experience, recommend content, support discovery, and provide learning-related tools. These systems may analyze usage patterns and interactions to provide more relevant experiences.
6. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Tiliwah is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take reasonable steps to delete it.
8. Sharing of Information
We do not sell your personal information. We may share information with service providers who help operate the Services, when required by law, to protect the rights and safety of Tiliwah and its users, or in connection with a merger, acquisition, financing, or transfer of assets.
9. Data Retention
We retain information for as long as necessary to provide the Services, maintain security, prevent abuse, comply with legal obligations, resolve disputes, and enforce our policies. You may request deletion of your account and associated personal information by contacting us.
10. Your Rights
Depending on your location, you may have the right to access, correct, delete, or request a copy of your personal information. You may also have the right to object to certain processing activities or withdraw consent where applicable.
11. International Users
Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using Tiliwah, you understand that your information may be transferred to and processed outside your country of residence.
12. Cookies and Similar Technologies
Our website may use cookies or similar technologies to maintain sessions, improve functionality, analyze usage, and enhance the user experience. You can control cookies through your browser settings.
13. Push Notifications
Our mobile applications may send push notifications related to activity, updates, announcements, likes, comments, followers, messages, or other app features. You can disable notifications through your device settings.
14. Community Safety and Moderation
To maintain a respectful community, we may review reports, moderate content, remove content, restrict accounts, or take other actions if content or behavior violates our policies, community standards, or applicable law.
15. Account Deletion
You may request account deletion through the application settings if available, or by contacting us directly. Upon request, we will delete or anonymize your personal information, subject to legal requirements and legitimate business needs.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Services after changes become effective means you accept the updated policy.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
- Tiliwah
- Email: support@tiliwah.com
- Website: https://tiliwah.com